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Welcome to the agency service desk portal! If you're an NTFB staff member, please select "Staff Portal" to log in. If you're one of our partner agencies or programs, check out our knowledge base or submit a request to get started!

Showing articles from Ordering tag

Standing Appointments FAQs

Where can I find the training video for standing appointments? You can find that training video here . What are standing appointments? Standing appointments are default appointment days and times that have been established for agencies and program partners. Your NTFB contact (either your CPR representative or pro…

Food4Kids (F4K) Ordering FAQs

When are F4K orders due? All  F4K orders are due by 5pm Wednesday for pickup/delivery the following week. There is no exception to this rule. What is the difference between "pickup" and "delivery"? Which should I choose? If your school/district picks up our F4K orders  directly from the NTFB warehouse in Plano ,…

Standard Ordering FAQs

Where do I place my order? If your agency orders directly from NTFB, your order needs to be placed in Agency Express (sometimes abbreviated as "AE" or "AE3"). You can access Agency Express here . How do I get set up as a user in Agency Express? Your agency will receive online ordering access information before …

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