# Where can I find the training video for standing appointments? You can find that training video [here][1]. # What are standing appointments? Standing appointments are default appointment days and times that have been established for agencies and program partners. Your NTFB contact (either your CPR representative …
# When are F4K orders due? **_All_** F4K orders are due by 5pm Wednesday for pickup/delivery the following week. There is no exception to this rule. # What is the difference between "pickup" and "delivery"? Which should I choose? If your school/district picks up our F4K orders **_directly from the NTFB warehouse in…
# Where do I place my order? If your agency orders directly from NTFB, your order needs to be placed in Agency Express (sometimes abbreviated as "AE" or "AE3"). You can access Agency Express [here][1]. # How do I get set up as a user in Agency Express? Your agency will receive online ordering access information bef…